Returns & Exchanges
At WeldingSuppliesfromIOC, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most unused and unopened welding equipment and accessories. If your gear doesn't meet your needs, our team is here to assist with a seamless exchange or refund process.
Request Authorization
Contact our customer support team or log into your account to request a Return Merchandise Authorization (RMA) number before shipping any items back.
Prepare Your Package
Securely pack the items in their original manufacturer packaging, ensuring all manuals, parts, and protective materials are included to avoid restocking fees.
Ship the Item
Affix the provided return label or ship the package via a trackable carrier to our distribution center, clearly marking the RMA number on the outside of the box.
Inspection and Refund
Once our technicians verify the condition of the returned goods, we will process your refund or store credit back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing