Frequently Asked Questions
Expert answers for your welding and industrial supply needs.
How long does shipping typically take for welding equipment?
Most in-stock orders are processed within 24 hours. Delivery times vary by location, but standard ground shipping usually takes 3-5 business days across the continental United States.
What is your return policy for welding machines and helmets?
We offer a 30-day return policy for unused items in their original packaging. Please note that used consumables or machines that have had gas run through them may be subject to a restocking fee.
Do you offer financing for high-end TIG and MIG welders?
Yes, we partner with specialized financing providers to offer flexible monthly payment plans for professional-grade equipment, allowing you to upgrade your shop now and pay over time.
Are your products covered by manufacturer warranties?
Absolutely. As an authorized dealer for brands like Miller, Lincoln Electric, and ESAB, all new equipment comes with full manufacturer warranties to protect your investment.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an automated email containing your tracking number and a link to monitor the progress of your delivery.
Do you provide technical support for equipment setup?
Our team of experts is available via phone or email to assist with basic setup questions and troubleshooting to ensure your new welding gear is running at peak performance.